Keep your profits.
Pay Zero Commissions.
Percentage-based fees can cost up to 30% of your hard-earned profits. With Platemates, you gain a flat monthly fee structure, allowing you to optimize profitability and steer your business growth with confidence.
Dashboard
Revenue Overview
Recent Orders
Powerful Merchant Dashboard
Manage orders, menus, and staff in one place
Don’t trade marketplace demand for another app download
Some platforms tell restaurants to launch standalone apps to avoid fees. But customers don’t want a different app for every place they order from. The biggest ordering platforms won because they aggregated demand into one destination. Platemates gives you that same marketplace behavior with merchant-friendly economics.
Customers don’t want app overload
Diners are far more likely to use one trusted ordering destination than download separate apps for every restaurant.
Discovery matters as much as repeat
A standalone app may help regulars, but it does little to capture new customers who are actively browsing nearby options.
Keep the upside without the commission trap
Stay visible in a shared marketplace experience while avoiding the heavy commission model merchants are trying to escape.
- Lower fees (on paper)
- More brand control
- “Own” the customer relationship
- Customers don’t download and return often enough
- Discovery drops without marketplace browsing
- More friction means fewer completed orders
Everything you need to scale
Built for modern food businesses, from single locations to franchises.
Commission-Free Ordering
Accept pickup and delivery orders directly. You keep the customer data and the profit.
Automated Marketing
AI-driven campaigns that bring customers back. Send SMS and email offers in seconds.
Loyalty Engine
Turn first-time guests into regulars with automated points, rewards, and referrals.
Kitchen Display System
Replace paper tickets with a smart KDS that syncs prep times and order status instantly.
Table Management
Accept reservations and manage your floor plan without paying per-cover fees.
Real-Time Analytics
Know your best sellers, peak hours, and customer retention rates at a glance.
Reduce waits and turn tables faster
Guests can choose menu items during booking so food is ready shortly after they’re seated.
Shorter seat‑to‑serve time
Cut 8–12 minutes from the first course by sending orders to the kitchen ahead of arrival.
Higher check averages
Prompt add‑ons and featured items during booking increases attachment rate.
Accurate prep & staffing
See item forecasts by timeslot to batch prep and staff efficiently.
Fewer no‑shows
Optional deposits and pre‑payment reduce last‑minute cancellations.
Smoother turns
Predictable pacing helps you serve more guests with the same number of tables.
Part of the Premium Plan (499/mo).
Built for Busy Dining Rooms
Manage tables, accept reservations, and speed up service with at‑table ordering and payments.
Table Status & Turnover
See available, occupied, and reserved tables at a glance.
Reservations & Waitlist
Accept bookings online and manage walk‑ins with live wait times.
Pre‑assigned Table
Guests see their table number immediately after reservation confirmation for smoother seating.
Course & Fire Controls
Coordinate kitchen timing and pacing for smoother meals.
Available exclusively on the Premium Plan ($499/mo).
Built for Food Trucks
Platemates moves with you. Update your location in real-time and let customers find you.
Live Location Tracking
Customers can see exactly where you are parked on the live map.
Pre-Orders & Deposits
Reduce wait times by allowing customers to order ahead.
QR Code Ordering
Line busting made easy. Customers order from their phones while in line.
Offline Mode
Keep taking orders even when the connection is spotty.
Included on the Essential Plan ($249/mo).
Customers scan at the truck to order and pay.
Hardware & Apps
Everything runs on iPads and Android tablets. No proprietary junk.
Kitchen Display System (KDS)
Ditch the noisy printers. Our KDS runs on any tablet and keeps your line moving efficiently.
Integrated Payments
Use our recommended Stripe readers or bring your own compatible hardware.
Supported Readers
- BBPOS WisePOS E- Countertop Smart Reader
- Stripe S700- All-in-one handheld
Key Features
- Visual and audible notifications
- Color-coded tickets by wait time
- All-day summaries & reporting
Instant Menu Updates
86 an item from your phone, and it updates on your website, KDS, and QR codes instantly.
Real-Time Updates
- "86" items instantly (Out of Stock)
- Schedule menus (Breakfast/Lunch)
- Dynamic pricing for happy hour
Advanced Options
- Complex modifier groups
- Dietary tags & allergen warnings
- Inventory tracking per item
Simple, Transparent Pricing
Choose the plan that fits your business. No hidden fees.
Essential
All the fundamentals to get started
- Online Ordering (Pickup)
- Merchant Dashboard
- Menu Management
- Customer Loyalty Program
- Stripe Connect Payouts
Pro
For serious growth
- Everything in Essential
- Delivery Integration
- Promotions & Coupons
- Advanced Analytics
- Priority Support
Premium
The ultimate experience
- Everything in Pro
- Dine-In Reservations
- Table Management
- Zero Reservation Fees
- VIP 24/7 Support
Ready to take back your profits?
Join thousands of restaurants and food trucks growing with Platemates today.